NUW Assist
While NUW Organisers do everything in their power to be on hand for members every time they are needed, sometimes organisers are in meetings and unavailable. To make sure members can always contact an organiser, we created NUW Assist.
It is staffed by seven trained organisers and provides a significant extra resource for members.
As always, we encourage you to talk to your Delegate about any issues you have at work, but if you do not know who they are, they are unavailable, or cannot answer your query, NUW Assist is here to help you.
The NUW Officials on the end of the phone have access to your site Agreement and can answer any questions you have about your workplace including all your wages, conditions and entitlements, or your union in general.
They will keep your site Organiser informed, via email, about any issues which are happening at your worksite and what they can do to help you.
Click here to email the team: nuwassist@nuw.org.au
Staff
Kristy Doolan
Before joining the National Union of Workers Kristy worked in the property and financial sectors. Her role incorporated customer service with providing advice to clients and advisors.
Ian Madgwick
Before joining NUW Assist Ian was employed in the warehousing/logistics field as a Storeman and Machine Operator at Tontine Fibres for nine years where he was also a delegate. Prior to this Ian was employed as a storeman for a records managements company for five years.
Anthony Grimshaw
Before joining NUW Assist, Anthony worked for the NUW on the YRAW Campaign and was also a delegate at the Social Research Centre. Prior to this he worked in the IT industry, for several Departments of the Commonwealth Public Service, and was for some years beforehand a storeman.
Bertrande Meyer
Previously employed as a Market Research interviewer at Taylor Nelson Sofres, Bertrande worked for the NUW as a casual interviewer on the YRAW marginal seats campaign. Bertrande also has a Bachelor of Arts.
Neil McRae
Neil came to us from the ACTU after three years as an NUW delegate in NSW. Neil has previously worked in a variety of industry sectors, including transport, health and finance.
Michael Warren - Return to Work Project Officer
Michael joins NUW Assist after taking part in the YRAW campaign as a casual interviewer for the union. He has previously held positions with Wallis Group and the Social Research Centre.
Alex Snowball
Before joining the NUW Alex worked in a number of customer service roles for the past 5 years. Alex joined the NUW in early 2010 and is currently studying a Bachelor of Arts.
Melanie Sherrin
Melanie has a long background in public policy and political advising. She has recently returned from Canberra to study law and works part-time at the NUW while completing her law degree. She is an avid traveller and likes off-beat places.
Brendan Orders
Prior to joining the NUW Brendan worked in the marketing and finance sectors as well as being a tradesman’s labourer. Brendan has experience in campaigning, including working against Work Choices and Voluntary Student Unions. He holds a Bachelor’s Degree from Melbourne University.
